Welcome to our FAQs page
These are some of the most common ask questions, if there is any questions but haven’t been answered please have a look at our blogs or contact us at email@example.com
What is an ecig?
An e-cig is an electrical device that vaporises e-liquid into an inhalable form. It is an alternative way to obtain the nicotine your body is craving. Made from three component parts: a rechargeable battery, a tank, and an atomizer, easy enough for an adult to use and make the switch to vaping from smoking.
What is Sub Ohm Vaping?
Sub Ohm vaping is when you are using an atomizer below 1.0ohm. On sub ohm devices you get increased vapour production and better flavour as the atomizers are generally larger.
What Is an Atomizer Head?
Also known as coils, they are the heart of your e-cig and what does the bulk of the work. An atomizer head contains the heating coil that takes power from the battery and vaporisers your e-liquid.
How long will an atomizer last?
This depends on the type of atomizer head, the settings you are using and how often you vape. Atomizers are classed as a consumable item. They will not last forever and normally within a week or two will need replacing.
Is Vaping safer than Smoking?
Public Health England released a study that found vaping 95% safer than smoking. But we still cannot say this for sure. Scientific studies are still ongoing, and the outlook is good. Read out post here.
Will I save money vaping?
We calculate you can save up to £3,200 a year by making the switch to vaping.
Why are there so many different e-cigs?
E-cigarettes are about choice. There is a perfect e-cig for everyone out there. Having such a wide range of choice means you can mix and match and try new things until you find your ideal vaping setup.
What is variable wattage?
Much like variable voltage, variable wattage allows you to control the amount of power being provided to your atomizer head. Preferred by many due to its ease of use.
What is passthrough charging?
The ability to vape your e-cig while it is on charge. Have a look at our Power Units section to find the latest batteries with passthrough capability.
Will an e-cig stop me from smoking?
We do not promote e-cigs as a stop smoking device. They are an alternative way to get the nicotine that your body is craving.
How long will my atomizer last?
This depends on the type of atomizer head, the settings you are using and how often you vape. Atomizers are classed as a consumable item and as such come with a dead-on arrival warranty. They will not last forever and normally within a week or two will need replacing. This time is drastically reduced if they are being vaped at high powers.
Why are there so many atomizers?
To give people choice, some people want a higher resistance, others want nickel to use with a variable temperature devices. So much choice means versatility for vapers. Also each tank will take its own style of atomizer.
What is an integrated Battery?
An integrated e-cig battery means that it is not removable from the device. The e-cig has the battery sealed inside it, great for easy charging and maintenance.
What strength e-liquid should I use?
This is a difficult one to answer as each vaper is different. A general rule of thumb is if you are a new starter smoking 20 a day you should start around the 18mg/ml (1.8%). If you start into sub-ohm vaping or variable voltage or wattage you might want to lower your nicotine strength. The best bet is to try a variety and see which suits you best.
Are your e-liquids tested?
Yes, all our e-liquids are fully tested and backed by our Guarantee of E-liquid Excellence.
My tank is leaking why?
This is normally caused by drawing on the tank too hard. By doing this you will draw too much e-liquid into the atomizer that cannot be vapourised quickly enough, so it will just leave from the tank. Take a slow steady draw between 3 and 5 seconds long to prevent this. Leaking tanks can also be a symptom of the atomizer reaching the end of its natural life, ensure this is replaced and primed then try again.
I have a burning taste, What should I do?
This is either because you have the settings on your e-cig too high for the atomizer head installed, or your atomizer head needs replacing. Change your atomizer head for a new one, turn your settings down and after priming the atomizer properly try again.
I am getting e-liquid in my mouth, what should I do?
A lot of the time this is not actually e-liquid but condensation. This can build up inside the mouthpiece, just give inside a wipe with a piece of paper towel. If your atomizer is spitting and you are actually getting e-liquid up through the mouthpiece, try turning your settings down to power less heat through the atomizer head.
My atomizer is getting hot, what should I do?
Your atomizer is receiving power from a battery, it is working hard to vapourise your e-liquid. It will get warm and what some would class as hot, especially if you are vaping it continuously. If you notice the atomizer getting warm just put it to one side to cool for a moment before vaping again.
My battery is getting hot, why?
Your battery will get warm when charging and with constant use. It should never be too hot to touch. If this happens, place it to one side to cool down and call us on: 01622725827 for advice.
My atomizer is gurgling, why?
This is your atomizer flooding. Don't draw too hard, change your atomizer if it has been in for a considerable length of time and don't overfill your tank.
Is there any passive smoking to vaping?
There is no passive 'smoking' as what you are inhaling, and exhaling is vapour. The most recent studies have shown that the risk of passive vaping is very low.
What age can I vape from?
We as a company have always had a very strict over 18 policy. Now it’s the law, so is illegal to supply vaping products to anyone under the age of 18. Read our Age Verification
Can I vape while pregnant?
Please consult your Doctor or midwife.